The Proactive Shop

Patients rely on you. You can rely on us. Find toolkits, webinars, on-demand trainings, templates, and much more to meet the needs of your facility.

Solutions that Allow Providers to Focus on Care

Proactive’s user-friendly tools and practical training solutions allow you to spend more time focusing on care.

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Proactive’s user-friendly tools and practical training solutions allow you to spend more time focusing on care.


Register for upcoming webinars or purchase convenient on-demand trainings of past sessions here. Proactive is the trusted source for post-acute care education.

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Upcoming Partner Webinars

Proactive partners with industry associations, trade groups and other affiliates for collaborative training projects and provider support initiatives. Click here to find your participating organization.

5-Star Insights – Past Webinar Recordings

This 10-part webinar series will focus on advancing results in the three domains of the CMS 5-Star Quality Rating System: Health Inspections, Staffing, and Quality Measures. You will gain insight into how the health inspection, staffing, quality measure, and overall rating is calculated. Tips on how to analyze your data and develop an effective action plan to achieve 5- Star status will be emphasized, along with practical facility application of QAPI elements to drive your 5-Star Ratings.

PDPM Master Class – Past Webinar Recordings

This 12 month webinar series focuses on developing mastery of the skills required to successfully lead clinical reimbursement excellence under PDPM. Optional Certification is available for individuals completing the entire series and passing the certification exam at the end of the completed series.

MDS Proficiency Series – Past Webinar Recordings

This 6 session webinar series provides MDS section-by-section coding guidance under PDPM and insights for optimal data collection, supportive documentation, and consistent coding accuracy. Live sessions are completed weekly over 6 weeks and review key MDS sections under PDPM. 

Moving Mountains – 2019 Changes Series – Past Webinar Recordings

These webinars cover Phase 3 Requirements of Participation focus areas and the transition from RUGs IV to the Patient Driven Payment Model in a step wise fashion that guides the proactive provider to compliance by the fall 2019 implementation dates.


Comprehensive Policies, procedures and fill-in-the-blank facility assessment resources are available. Policy and Procedure Templates, Rehabilitation Provider Policies, Facility Assessment Template.